Refund policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not, here are the details for our return policy:

Eligibility:

  • We accept returns within 30 days of delivery.
  • Products must be in their original packaging and unused.

Process:

  • To initiate a return, please contact our customer support team at info@euroluxcookware.com
  • Provide your order number and a brief reason for the return.
  • Once approved, we’ll provide instructions on how to return the item.

Refunds:

  • Refunds will be issued to the original payment method within 5 business days of receiving the returned item.
  • Shipping costs are non-refundable.

Exclusions:

  • We do not accept returns for personalized or custom-made items.
  • Final sale items are non-returnable.

Contact us:

  • If you have any questions or need assistance, feel free to reach out to our customer support team.