Refund policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not, here are the details for our return policy:
Eligibility:
- We accept returns within 30 days of delivery.
- Products must be in their original packaging and unused.
Process:
- To initiate a return, please contact our customer support team at info@euroluxcookware.com
- Provide your order number and a brief reason for the return.
- Once approved, we’ll provide instructions on how to return the item.
Refunds:
- Refunds will be issued to the original payment method within 5 business days of receiving the returned item.
- Shipping costs are non-refundable.
Exclusions:
- We do not accept returns for personalized or custom-made items.
- Final sale items are non-returnable.
Contact us:
- If you have any questions or need assistance, feel free to reach out to our customer support team.